Linkivity Session >>

On-Site Support

Support and training are provided by our experienced Microsoft Dynamics GP certified consultants. Each consultant has industry or business experience combined with Microsoft Certifications.

Remote Support

Linktivity allows our consultants to share your desktop, seeing what you see, to more easily or quickly pinpoint and execute support incidents. This Web-based solution provides live assistance, on demand. In addition, sharing your desktop through Linktivity enables our consultants to access customer data for workstation installs, to perform upgrades, to enter new Registration Key Codes and more remotely.

Telephone Support

Available Monday thru Friday. Support calls are processed through a web based Service Management Software, ALERT, that provides each customer with a unique support incident number. This process enables our help desk to expedite calls in a timely and efficient manner.

On-Site Support

Provided at the customer location regarding site reviews, training, installations, go-live coaching and upgrades.

 
 
 

Upcoming Events

ISV Webinar DEMO month

Various dates
Multiple times


ISV Webinar DEMO month

 

How Can We Help?

We're Growing! Now with two locations:

(407) 658-1874

 

Featured Case Study

InterDyn-CFO Case Study

Perfect 10 Satellite Distributors

Perfect 10 Distributing is a privately owned corporation serving the product distribution needs of thousands of independent satellite television dealers nationwide since 1979. Perfect 10 provides top quality satellite products, leading -edge dealer support programs and legendary customer service. With 300 employees and more than $300 million in revenues Perfect 10 is expected to double in size in the next couple years.