Support

Email Support

Support and training is provided by our experienced Microsoft Dynamics GP and NAV certified consultants. Each consultant has industry or business experience combined with Microsoft Certifications.

Email support at: support@interdyncfo.com

Remote Support
Linktivity allows our consultants to share your desktop, seeing what you see, to more easily or quickly pinpoint and execute support incidents. This Web-based solution provides live assistance, on demand. In addition, sharing you desktop through Linktivity enables our consultants to access customer data for workstation installs, to perform upgrades, to enter new Registration Key Codes and more remotely.

Telephone Support
Available Monday thru Friday. Support calls are processed through a web based Service Management Software, ALERT, which provides each customer with a unique support incident number. This process enables our help desk to expedite calls in a timely and efficient manner.

On-Site Support
Provided at the customer location regarding site reviews, training, installations, go-live coaching and upgrades.