Product leadership and experience you can rely on

Microsoft Dynamics CRM has passed the 1 million user mark as customers worldwide are taking advantage of the power of choice, and deploying fast, flexible and affordable CRM solutions.

Microsoft Dynamics CRM

With Microsoft CRM, you create a centralized repository of customer data that sits neatly alongside Microsoft Office and Microsoft Office Outlook. From Outlook, employees access Microsoft CRM sales, marketing and customer service modules to make sales decisions, market products, solve problems, and get strategic views of the business.

Sales and customer service features include leads and opportunity management, a complete view of customer history, automated incident management, and a searchable knowledge base. Microsoft CRM also includes reporting tools for accurate forecasting and measurement of business activity and employee performance. Microsoft CRM is easy to deploy, customize, integrate and scale.

Strategic partners expand functionality

Scribe Software provides configurable migration and integration software solutions to help people within an organization share customer data, to better focus – and take action – on critical business events.

c360, a CDC Software company, is a leading provider of add-on-products, industry solutions and development tools for the Microsoft Dynamics CRM platform.